Our Guest Book

The following feedback from our guests is unedited and might help you with the planning of your winter holiday and your decision to book with us. Our company philosophy is based on honest, useful and relevant information. If you have a specific question about any feedback comments don't hesitate to let us know.

Testimonial list
Karen & Ian Evans, Jordan Williams, Katie Marchant, Teagan, Peter, Izabella, Emily & Hayley Harch, Queenstown Family Ski Tour, Travelled on 24 September 2023

Hi Louise, We are home safe and sound after an incredible visit to Queenstown. I wanted to drop you a quick line to thank you for planning this trip, and for all your effort with follow up. The itinerary was perfect for our group, the accommodation was fantastic, the airport transfers were seamless, you really just nailed it! Our family had the best time and are already talking about coming back, so we will keep you details. It has been a pleasure dealing with you have been most professional and super friendly, and we are very grateful!

Kathi & Mark, Cardrona & Wanaka Ski Package, Travelled on 10 September 2023

It was so much easier to use Ski New Zealand and get a consultant who you speak to and give them the dates you wanted to travel, how many people, what you wanted to do and where you wanted to go, and they could translate it into a holiday for you rather than constantly googling and getting very confused like I was doing beforehand. Louise came up with an itinerary that I could respond to via email and/or phone and alter so it suited us, and then I could also ask her questions all the way up to and even during the holiday, which is really reassuring. We had a wonderful holiday and were blessed with a great bus driver Mark who took us to the mountains and lovely accommodation at Clearbrook motel and great snow at Cardrona. Thanks Louise.

Emily Finch and Jackson Barnes, The Ultimate 7 Day Queenstown Ski Package, Travelled on 13 July 2023

Our 7 day ski trip was fantastic and all came together with the help of our amazing holiday organiser Laurel. The stress and drama with sorting accommodation and ski days and rental cars etc was all taken care of, if we had any questions Laurel always replied promptly and helped us out! Really easy company to work with and they help you figure out just what you’re after in the easiest way possible, highly recommended! The trip was great, the facilities are great and we loved every minute of the trip! Thanks again so much Laurel it was a great trip :)

Briarly Wills, 9 Day Queenstown Ski Experience, Travelled on 01 July 2023

I just wanted to send some feedback about Tia Chesser. She has helped me book my whole holiday to New Zealand from start to end. She has answered countless questions and has been so great at giving me suggestions of things to do and places to see. We have spoken on the phone twice and she has responded to all of my emails in a timely manner. She has been such a great help while booking this holiday. She has helped me feel less stressed about booking a solo trip. Thank you Tia!

Deb Randall, Day Wanaka Ski Holiday Includes Car Hire, Travelled on 30 August 2022

Norm and I would like to thank you for organising the wonderful holiday we just had. We had no issues with flying or getting our hire car. The accommodation was first class and would recommend to anyone wanting the best. The skiing was ok, but just a little crowded due to only one resort open. If you want something done right and the best of things for a holiday call Janette.

Joanne & Bryce Williams, 5 day Queenstown Customisable Ski Vacation, Travelled on 9 September 2022

I just wanted to say THANK YOU SO MUCH for organising our mini break to Queenstown! Everything went smoothly and we didn’t have to worry about a thing! From the airport transfers to the snow passes all being sorted before we got to Queenstown made our trip so much more chilled. There was a festival on, The Snow Machine, while we were there and by booking through you we had guaranteed seats on the buses up to Coronet Peak and the Remarkables, which people were missing out on because they hadn’t booked. The weather was amazing!! We couldn’t have asked for better! Blue Peaks Lodge was perfect!! Great location, tidy and just right for our holiday! Our drivers from the airport and back were lovely and very friendly! Snow passes were ready and waiting for us to pick up! We honestly had the perfect holiday and didn’t have to organise much at all thanks to you! Thanks so much Chelsea, your help with all that was involved was exceptional! We wouldn’t hesitate to book through you again and would highly recommend you.

Scott & Solomon Allen, 7 Day Queenstown Winter Ski Package Includes Car Hire, Travelled on 31st July 2022

Christina, I just wanted to thank you for your help organising our trip. Everything went smoothly from start to finish so we didn't have to worry about anything but having a good time! Thanks again and much appreciated.

Luke and Zack Burlet, 6 day Wanaka Ski Trip Package Includes Car Hire, Travelled on 12 Jul 2022

Great service, thanks Shelley. Car was good, hotel good, skiing great!

David Chisholm, A Wanaka Winter Wonderland, Travelled on 15 August 2021

I wanted to say a massive thank you for your support. You made my brief holiday fantastic. The car was better than I could have hoped for, AWD Kia Sportage, then the motel was fabulous (West Meadows Motel), it appeared brand new with great staff, comfortable bed, and a perfect little kitchen. Skiing was good 1st day and epic on the 2nd day and the weather gods were bringing the bluebirds until covid wrecked it all. You are an outstanding travel agent who kept me updated perfectly, I couldn't have asked for more. I will definitely be booking again next year with a plan to stay longer.

Rachel Scanlan & Matthew Noble, A Queenstown Winter Wonderland, Travelled on 26 July 2021

Just wanted to say a big thank you for assisting in booking our ski trip. Matt and I had a wonderful time. The weather couldn't have been better and we had some great snow over the week. Our accommodation was perfect and so convenient, and the itinerary you arranged was perfect as we got some great skiing in as well as had a couple of days to do our own thing and chill out. Thank you for arranging everything. We are looking at going again next year but probably as a foursome. Many thanks again Christina for booking us a great trip.

Tristan, Tina, James and Georgia Ilich, Earlybird Special: 7 day Queenstown Family Ski Intro, Travelled on 16 Jul 2021

We had an amazing first-time ski trip. Shelley was so great at ensuring I had all the details I needed before we travelled and provided easy steps of things we needed to do to ensure we were all ready and set up for the lessons on the day. Shelley was super responsive and gave perfect advice. We commented several times during our trip about how glad we were we took her advice on certain things and could see why she had suggested we do certain things before our lessons so we were set up ready to go (hire process and mypass setup etc). Our accommodation was so comfortable and perfect for our family. Such a memorable trip!!

Penny McComb & Ben Silk, 9 day Epic South Island Ski Tour, Travelled on 22 August 2020

Fabulous trip. Shelley created a wonderful itinerary that was just the right mix of skiing, hiking and exploring. My first experience using an NZ travel agent rather than booking direct, and it was so much easier than doing all the planning myself.

Gabriela Malamud & In Young Cho, 5 day Queenstown Ski Break with Cardrona, Travelled on 25th July 2020

We had a great holiday, thank you! The opportunity to take a few days off presented itself in the last minute. I emailed SKI NZ late on a Wednesday evening and you were quick to contact me first thing the following morning with a solution. We managed to sort everything out in a jiffy! And on Saturday we were on the way to our destination! The hotel was great, breakfast abundant and varied and had plenty of options for a vegan.

Alex, Jessica, Oscar and William, Return Queenstown Family Ski Holiday, Travelled on 11 July 2019

Hi Shelley, Thank you for arranging a great family trip for us! Coming for AUS it is such a relief to have all details and moving parts taken care of and really just be able to enjoy the holiday. It was great to be able to tweak the holiday as we needed and the accommodation you found us was perfect. Thank you!

Rebecca, Steve, Pippa, and Jack Draggett, Wanaka, Cardrona Ski Holiday and Queenstown, Travelled on 23 September 2019

Awesome holiday! Thanks, Servanne for helping make this all happen 😊 West Meadows Motel was so lovely. Cardrona was out of this world!! Wanaka was a quaint town with amazing scenery, a relaxed vibe, friendly people. Loved the French crepes 😊 thank you Servanne