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Our Guest Book

The following feedback from our guests is unedited and might help you with the planning of your winter holiday and your decision to book with us. Our company philosophy is based on honest, useful and relevant information. If you have a specific question about any feedback comments don't hesitate to let us know.

Testimonial list
David Chisholm, A Wanaka Winter Wonderland, Travelled on 15 August 2021

I wanted to say a massive thank you for your support. You made my brief holiday fantastic. The car was better than I could have hoped for, AWD Kia Sportage, then the motel was fabulous (West Meadows Motel), it appeared brand new with great staff, comfortable bed, and a perfect little kitchen. Skiing was good 1st day and epic on the 2nd day and the weather gods were bringing the bluebirds until covid wrecked it all. You are an outstanding travel agent who kept me updated perfectly, I couldn't have asked for more. I will definitely be booking again next year with a plan to stay longer.

Rachel Scanlan & Matthew Noble, A Queenstown Winter Wonderland, Travelled on 26 July 2021

Just wanted to say a big thank you for assisting in booking our ski trip. Matt and I had a wonderful time. The weather couldn't have been better and we had some great snow over the week. Our accommodation was perfect and so convenient, and the itinerary you arranged was perfect as we got some great skiing in as well as had a couple of days to do our own thing and chill out. Thank you for arranging everything. We are looking at going again next year but probably as a foursome. Many thanks again Christina for booking us a great trip.

Tristan, Tina, James and Georgia Ilich, Earlybird Special: 7 day Queenstown Family Ski Intro, Travelled on 16 Jul 2021

We had an amazing first-time ski trip. Shelley was so great at ensuring I had all the details I needed before we travelled and provided easy steps of things we needed to do to ensure we were all ready and set up for the lessons on the day. Shelley was super responsive and gave perfect advice. We commented several times during our trip about how glad we were we took her advice on certain things and could see why she had suggested we do certain things before our lessons so we were set up ready to go (hire process and mypass setup etc). Our accommodation was so comfortable and perfect for our family. Such a memorable trip!!

Penny McComb & Ben Silk, 9 day Epic South Island Ski Tour, Travelled on 22 August 2020

Fabulous trip. Shelley created a wonderful itinerary that was just the right mix of skiing, hiking and exploring. My first experience using an NZ travel agent rather than booking direct, and it was so much easier than doing all the planning myself.

Gabriela Malamud & In Young Cho, 5 day Queenstown Ski Break with Cardrona, Travelled on 25th July 2020

We had a great holiday, thank you! The opportunity to take a few days off presented itself in the last minute. I emailed SKI NZ late on a Wednesday evening and you were quick to contact me first thing the following morning with a solution. We managed to sort everything out in a jiffy! And on Saturday we were on the way to our destination! The hotel was great, breakfast abundant and varied and had plenty of options for a vegan.

Alex, Jessica, Oscar and William, Return Queenstown Family Ski Holiday, Travelled on 11 July 2019

Hi Shelley, Thank you for arranging a great family trip for us! Coming for AUS it is such a relief to have all details and moving parts taken care of and really just be able to enjoy the holiday. It was great to be able to tweak the holiday as we needed and the accommodation you found us was perfect. Thank you!

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Rebecca, Steve, Pippa, and Jack Draggett, Wanaka, Cardrona Ski Holiday and Queenstown, Travelled on 23 September 2019

Awesome holiday! Thanks, Servanne for helping make this all happen 😊 West Meadows Motel was so lovely. Cardrona was out of this world!! Wanaka was a quaint town with amazing scenery, a relaxed vibe, friendly people. Loved the French crepes 😊 thank you Servanne

Chris & Lilybeth Powell, Queenstown Ski Break, Travelled on 9 September 2019

Great trip. Well organised. Met all our expectations. Queenstown is amazing. Thank you for a seamless experience and terrific service.

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Bronwen & Alex Mackenzie, Queenstown Winter Wonderland Tour, Travelled on 5 September 2019

Hi Shelley, Alex and I had a really great holiday in Queenstown. Thank you. We chose to ski just at Coronet Peak this time as we got familiar with it. The lessons were great - I had 2 days of lessons, and the second one was really worthwhile. Alex and I skied together in the afternoon of day 3&4. The accommodation was also lovely. My only negative about the arrangements was that I was sure I had asked you to include hire for ski jackets and pants for both me and Alex, but when we arrived we found out that was not the case, and it became an extra expense we had not prepared for, I guess my feedback - in particular for first timers- you clarify if they do or do not want clothes (and helmets) included in the package. Besides that, the trip was great, and we are considering coming again.

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Allan Tuback & Yaron Wizman, 4 Day Queenstown Ski Break, Travelled on 17 August 2019

We had an awesome trip. The transfers and drives were punctual, friendly and informative. The accommodation was as advertised and all there were no mishaps with obtaining our NZSki Mypass, nor with the collection of any of our ski equipment. I would have no hesitation in recommended your services to anyone travelling for a ski holiday to NZ.

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Brandon Wong, Glenn Jackson, Tom Robson, Laura Jackson, A Queenstown Mountain Explorer, Travelled on 15 August 2019

The 4 of us had a great time - and this was expected given it was the third time in a row we've used Christina for our annual NZ ski trip. The outstanding service provided by Christina demands repeat business Organising the trip is seamless and the deals offered to provide huge value. We will definitely be contacting Christina again for next year's trip

Gerard, Rebecca, Olivia & Emily McConochie, New Zealand Ski Holiday, travelled on 10 July 2019

We had another fabulous trip to NZ, the snow wasn’t great but it really didn’t matter for us, we are still learning and it meant the slopes were fairly quiet. WE loved it. Our change of accommodation was perfect, closer to town, cheaper and better bedding for the girls. So fantastic. Thank you!!

Danny Matthews & Byron McMahon, Customised Wanaka Ski Holiday, Travelled on 8 August 2019

Aloha Nicole, I hope this note finds you well. I am writing to express my sincere gratitude for the wonderful ski/snowboarding vacation you put together for Byron McMahon and me, last month. Not only did you work closely with us to secure the travel dates that would accommodate our needs, your expert knowledge of the area resorts and conditions, allowed you to customize our snowboarding, based on perfect experience we were looking for. The package you set up for us at both the Cardrona and Treble Cone Ski resorts, provided us with excellent bluebird conditions and plenty of fresh snow to ride. Additionally, the vehicle was fun and capable on the scenic drives to and from our daily destinations. The suggestions you gave on travel routes and local attractions and eateries, made our apres-ski evenings just as enjoyable as the day’s riding. We were able to explore Queenstown like the locals, and find hidden treasures in cozy Cardrona, to our lodging town of Wanaka. Lastly, speaking of lodging, we were blown away by accommodations you set up for us right on Lake Wanaka. We were greeted each morning with perfect sunrise views from our luxury apartment balcony, overlooking the lake with a scenic, snow-capped mountain backdrop which hinted at the days riding conditions. We travel the world looking for the best snowboarding experiences, and we both agreed that this tour you put together last month, was one of the finest ski trips we’ve taken. Thank you for making sure we saw and experienced one of the most beautiful places on our planet. We will certainly be in touch with you to plan our next visit which will probably be next August! As we say in Hawaii, “Mahalo” which is a warm thank you of our appreciation. With Aloha and gratitude.

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Peter, Tammy, Michael and Edward Tadman, Your New Zealand Family Adventure!, Travelled on 13 July 2019

We had a wonderful trip. Chelsea was very attentive and helpful throughout the booking process and whilst we were on holiday. The accommodation she booked and activities recommended were spot on. We all really enjoyed NZ and having plenty of space at accommodation really helped so we weren't under each others feet. Thanks Chelsea!

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Kim, Malcolm & Loklan Arbuthnot, South Island Ski Holiday, traveled on 10 July 2019

We had the most amazing holiday, thank you very very much! Every aspect was highly organised, easy to follow & allowed us to relax and enjoy our incredible adventure. The accommodation was great, clean & friendly, our transport to the snow was incredibly easy as we we were picked up & dropped off right out the front of our accommodation, which was such a blessing at the end of a long day on the snow especially with a child. Everyone everywhere was so friendly, helpful and happy to ensure we had a good time. Queenstown is absolutely stunning - we will definitely return & soon I hope! Our only regret is that we couldn’t stay longer.