Our Guest Book

I loved the Novotel hotel and skiing
everything was great

Everything turned out as planned. Even when there was a bit of a mix-up about pick-up location, the agent and the bus company took full responsibility and went out of their way to make sure that I got to the slopes on time. The agent was always available when I needed help, was accommodating to my changing plans and helped me in every step of the way.

We had the perfect family ski holiday in Queenstown! Booking was straightforward, and the package was really well organised with 4 full days of skiing and 2 free days to explore. Collecting ski equipment and passes was quick and hassle-free. Accommodation was clean, comfortable, and conveniently close to central Queenstown. The side trips were a real highlight — the Milford Sound tour and BBQ at Walter Peak were both absolute 5-star experiences. Overall, everything ran smoothly, and we couldn’t have asked for more. We would definitely book again and highly recommend Marissa and her team. Thank you!

Absolutely fantastic!! Professional Prompt Friendly Informative and Personalised! We will be back, thank you!

Christina was very professional and demonstrated the ability to work through changes we wanted to and were forced to make due to unforseen circumstances. We would highly recommend Christina as a travel consultant and will seek her out for our next holiday.

Katie provided exceptional service. I was completely new to the travel agent process, and I am embarrassed to say there are probably 60 emails between us. Kate gave practical advice, seeing that we had young kids and had not skied prior. Everything was so incredibly smooth, and I have already passed on Katie's email to several contacts. Seriously amazing work, Katie. Thank you so much, your help really enhanced our trip.

Great service, love the platform, and how easy it all is to use. Communications were great and very helpful. Loved this trip and the service received. Thanks again, Christina!

I highly recommend speaking to Abbey Lang our travel consultant as she is fabulous! She booked the best holiday itinerary for my two daughters and I for my 50th birthday. Being in Perth I needed expert advice as I had not been to NZ before and that’s what I got. Everything was booked and all we had to do was enjoy our holiday, all her recommendations like the Luge rides, Gondolas, and hotel were just memorable. She booked our transport and ski gear, and it was just so easy for us, hassle-free, just turned up and enjoyed the skiing…Abbey made my 50th holiday just amazing - highly recommend speaking with her!

All the activities were awesome, zipline and farm were favourites. The onsen added an evening shuttle on the night we booked, which was much much more convenient. The hotel room was massive, clean and warm. This whole process, as last time, was easy and much appreciated. Thank you so much, we will be back again!

Our New Zealand holiday was absolutely brilliant! Everything was so well organised and communicated to us that we felt confident the entire trip. Thank you so much Gina for organising absolutely everything. From ski hire, bus trips and accommodation - everything was spot on. And New Zealand = WOW! Spectacular!

We are back from our holiday and had a wonderful time . Thank you for help in organising the details everything went very smoothly and we loved the APP.

Everything that was arranged worked perfectly. Picking the hire car up at the airport was easy and a great vehicle. Hiring ski gear from Brown's was so efficient and the equipment wonderful - no hassles. Our accommodation, Copthorne Hotel and Resort Queenstown Lakefront was perfect and within walking distance of wonderful restaurants as well as the Gondola. The hotel staff were very helpful and friendly and gave us underground parking for free. We were lucky with the skiing and had blue bird days and enough snow. The wineries were wonderful. Such a great holiday.

I had the best few days in Queenstown! Having everything so well organised by Sabina and Ski New Zealand made such a great experience for my first time solo travelling! I have highly recommended Ski New Zealand to my friends and family and will definitely be back! Thank you to Sabina for all her help in organising everything!

Planned and booked my trip very last minute with Sarah. She was able to secure and guarantee everything I wanted in very little time. Easy to contact and organise.

I have always shied away from travel agent bookings for fear of being overcharged. This time I had a very short lead time so needed the assistance. One email, one phone call and everything, absolutely everything, was arranged. Accomodation, airport transfers, ski slope transfers, hire, other activities etc. Just awesome and hassle free. Thanks Ski NZ.