The following feedback from our guests is unedited and might help you with the planning of your winter holiday and your decision to book with us. Our company philosophy is based on honest, useful and relevant information. If you have a specific question about any feedback comments don't hesitate to let us know.
Katie provided exceptional service. I was completely new to the travel agent process, and I am embarrassed to say there are probably 60 emails between us. Kate gave practical advice, seeing that we had young kids and had not skied prior. Everything was so incredibly smooth, and I have already passed on Katie's email to several contacts. Seriously amazing work, Katie. Thank you so much, your help really enhanced our trip.
Great service, love the platform, and how easy it all is to use. Communications were great and very helpful. Loved this trip and the service received. Thanks again, Christina!
I highly recommend speaking to Abbey Lang our travel consultant as she is fabulous! She booked the best holiday itinerary for my two daughters and I for my 50th birthday. Being in Perth I needed expert advice as I had not been to NZ before and that’s what I got. Everything was booked and all we had to do was enjoy our holiday, all her recommendations like the Luge rides, Gondolas, and hotel were just memorable. She booked our transport and ski gear, and it was just so easy for us, hassle-free, just turned up and enjoyed the skiing…Abbey made my 50th holiday just amazing - highly recommend speaking with her!
All the activities were awesome, zipline and farm were favourites. The onsen added an evening shuttle on the night we booked, which was much much more convenient. The hotel room was massive, clean and warm. This whole process, as last time, was easy and much appreciated. Thank you so much, we will be back again!
Our New Zealand holiday was absolutely brilliant! Everything was so well organised and communicated to us that we felt confident the entire trip. Thank you so much Gina for organising absolutely everything. From ski hire, bus trips and accommodation - everything was spot on. And New Zealand = WOW! Spectacular!
We are back from our holiday and had a wonderful time . Thank you for help in organising the details everything went very smoothly and we loved the APP.
Everything that was arranged worked perfectly. Picking the hire car up at the airport was easy and a great vehicle. Hiring ski gear from Brown's was so efficient and the equipment wonderful - no hassles. Our accommodation, Copthorne Hotel and Resort Queenstown Lakefront was perfect and within walking distance of wonderful restaurants as well as the Gondola. The hotel staff were very helpful and friendly and gave us underground parking for free. We were lucky with the skiing and had blue bird days and enough snow. The wineries were wonderful. Such a great holiday.
I had the best few days in Queenstown! Having everything so well organised by Sabina and Ski New Zealand made such a great experience for my first time solo travelling! I have highly recommended Ski New Zealand to my friends and family and will definitely be back! Thank you to Sabina for all her help in organising everything!
Planned and booked my trip very last minute with Sarah. She was able to secure and guarantee everything I wanted in very little time. Easy to contact and organise.
I have always shied away from travel agent bookings for fear of being overcharged. This time I had a very short lead time so needed the assistance. One email, one phone call and everything, absolutely everything, was arranged. Accomodation, airport transfers, ski slope transfers, hire, other activities etc. Just awesome and hassle free. Thanks Ski NZ.
Everything went well. We appreciated the help in making adjustments to the itinerary when at short notice. Thankyou Kayla and the team
We had an awesome trip to NZ and Emily made the experience incredibly easy, from booking to extra activities, car hire, skiing experience and all the information that we needed. Will definitely recommend Ski New Zealand to anyone who wants to go and will certainly use them again in the future. Thank you so much Emily.
Kayla was fantastic to work with and was quick to make changes to my itinerary when as we were figuring out what would work best for me. As I was traveling alone and this was my first international trip alone, I felt reassured knowing there was someone I could reach out to with any questions, which I did and Kayla was very quick to respond. I would absolutely recommend Ski New Zealand and use them for my own travels again.
Excellent service, prompt feedback and addressing all concerns. Everything was organised, we didn’t have any concerns and it was amazing! Have been recommending to everyone!
Extremely happy with every aspect of my recent adventure to Queenstown! The accommodation and organisation were fantastic. Kayla was brilliant to deal with and I will definitely use your company again! Thank you Deborah Cave