Role Type
Permanent • Full-time • Associate
Description
About Us
Fine Tours Group (FTG) is a tech-enabled travel business with a strong market opportunity and a rapid growth trajectory. We operate a portfolio of premium travel brands across Australia and New Zealand, planning and delivering bespoke, end-to-end journeys for travellers and travel advisors alike. We are proud to bring our corner of the world to global travellers!
Our values guide everything we do: Stay True, Look Beyond, Empower, and Band Together.
As we enter an exciting growth phase, we are expanding our reach. For you, this is a chance to join a business where your work has a visible impact, you’ll be trusted to act, and you’ll be backed by a collaborative team with clear pathways to grow as we scale.
About the Role
Are you a relationship builder who loves the travel industry, gets excited about technology, and thrives on helping others succeed?
We are looking for a Relationship Specialist – Trade Engagement to join our team. In this role, you will be the critical bridge in our B2B partner lifecycle, responsible for activating, educating, and nurturing FTG’s global travel trade community. You will ensure that newly acquired and existing travel agents transition smoothly from registration to active, long-term booking partners.
What does the role look like?
Onboard & Activate: Own the end-to-end onboarding journey for new global trade partners, delivering system and portal training to drive high adoption of our Sidekick platform.
Educate & Train: Design and host engaging webinars, workshops, and product updates to keep FTG top of mind and ensure agents understand our AU/NZ destination portfolio.
Engage & Market: Partner with Marketing, Product & Sales to execute targeted B2B email campaigns (EDMs), manage database segmentation, and represent FTG at industry events.
Reactivate & Retain: Proactively monitor partner data to identify quiet agencies and design data-driven re-engagement campaigns to win back dormant business.
Collaborate Globally: Work closely with our Business Development Managers to ensure smooth account handoffs and advocate internally for our trade partners by sharing insights with Product and Tech teams.
About You
You are a proactive, collaborative relationship builder with outstanding public speaking skills and a passion for the tourism sector. You also bring:
Industry Experience: 3+ years of experience in the travel, tourism, or hospitality sectors (e.g., wholesale, retail travel consulting, tourism boards, or trade sales support).
Tech Savvy: Previous experience working with booking portals, B2B software, CRMs, and email marketing platforms.
Training & Presentation Skills: High confidence in hosting engaging webinars, workshops, and delivering presentations to groups.
Data-Driven Mindset: Comfort working with user engagement data, CRM pipelines, and email metrics to guide your proactive outreach.
Key Attributes: Strong organisational skills, excellent attention to detail, and the adaptability to thrive in a fast-paced growth environment.
What We Offer
- The opportunity to join a fast-growing, successful travel business.
- Exclusive travel industry perks and destination experiences.
- Flexible hybrid working model.
- Birthday Leave.
- A supportive, collaborative, and inclusive team culture.
- Structured onboarding and genuine career development opportunities across Fine Tours Group.
By joining FTG, you will be part of a great bunch of people from all over the world who have come together for a shared purpose: to deliver the very best New Zealand and Australian travel experiences!
Apply now with your CV and a short cover letter explaining why you’d be a great fit for the Fine Tours Group team.
Role Type
Permanent • Full-time • Associate
Description
Join the Inside Australia Travel Talent Pool
We’re always on the lookout for passionate people who love travel and want to be part of a purpose-driven, customer-focused team.
Whether your background is in sales, operations, marketing, or another field, if you believe in creating memorable travel experiences and want to grow with a supportive company, we’d love to hear from you!
By submitting an Expression of Interest, you’ll be the first to know when relevant opportunities open up.
Why join us?
- Flexible and hybrid work options
- A passionate and collaborative team culture
- Ongoing training and career growth
- Travel discounts and familiarisation opportunities
Apply now and tell us where you see yourself making an impact!
Role Type
Permanent • Full-time • Entry Level
Description
About Us
Fine Tours Group - FTG (New Zealand Fine Touring - NZFT and Inside Australia Travel - IAT) is a tech-enabled travel business with a strong market opportunity and a rapid growth trajectory. FTG operates a multichannel strategy to sell travel in New Zealand and Australia. We offer highly tailored, bespoke advice to our customers, ensuring they have the best possible experience. We are proud to bring New Zealand and Australia to the world!
Our values guide everything we do: Stay True, Look Beyond, Empower, and Band Together.
About the Role
This is an opportunity for an experienced sales professional to combine their expertise with a genuine passion for travel! If this sounds like you, we would love to hear from you!
What does the role look like?
- Design personalised Australian travel experiences and itineraries
- Building long-term relationships with leisure clients and agents
- Manage bookings, including amendments, documentation and supplier coordination
- Proactively manage the sales pipeline to maximise conversion and revenue
- Provide ongoing customer support throughout the travel journey
- Collaborate with the wider team to share knowledge and contribute to a positive workplace culture.
This is a full-time, permanent role based on the Sunshine Coast, working 38 hours per week. The role is rostered between 7am and 6pm, Monday to Sunday, so weekend and public holiday work will be required.
Remuneration
- Uncapped earning potential!
- Base salary of $57,000 (depending on experience) plus uncapped commission. Expect total earnings of $70,000 - $115,000 per year as you smash your targets!
About You
You are someone who genuinely loves travel and enjoys helping people create memorable experiences. You also bring:
- Experience in travel, tourism, or sales
- Strong motivation to achieve sales targets and performance KPIs
- Previous experience in travel consulting, preferably in the inbound Australian market
- Strong customer service and relationship-building skills
- Excellent attention to detail and organisational ability
- Confidence in managing multiple bookings and priorities
- A proactive and solutions-focused mindset
- A genuine passion for travel and creating memorable experiences
- Comfortable using CRMs, booking platforms and digital tools
- Strong written and verbal English communication skills
- Second language proficiency is an asset
What We Offer
- The opportunity to join a fast-growing, successful business on the Sunshine Coast
- Exclusive travel industry perks and destination experiences
- One work-from-home day per week
- Birthday Leave
- Supportive, collaborative and inclusive team culture
- Structured onboarding and ongoing training
- Career development opportunities across the Fine Tours Group
- The opportunity to work in an industry that creates lifelong memories for travellers
By joining FTG, you will be part of a great bunch of people from all over the world who have come together for a shared purpose: to deliver the very best New Zealand and Australian travel experiences!
Apply now with your CV and a short cover letter explaining why you’d be a great fit for Fine Tours Group.
